Frequently Asked Questions
There are only two of us reading emails. Please read the following FAQ before contacting us with an issue.
How do I contact you?
Please directly email firstname.lastname@example.org. Our support email is able to provide assistance with damage, missing components, order inquiries, and anything you need help with!
I have rules questions about Root!
We made a viewable Google Doc answering some of the most common rules questions we’ve received about Root that you can view here. We will be updating this document from time to time. If your question is not answered below, feel free to email us at email@example.com!
How do I get the Kickstarter Exclusives?
Everything from the Kickstarter is included in the Root expansion, Root: The Riverfolk, except the double sided board. The double sided board is in the core set. Riverfolk expansion printings beyond the first run have cut the number of card holders down to 1. This won’t impact game play and they were very expensive to make.
How do I find Root in stock? (Last Updated: Dec 2019)
We are currently on our third printing of Root and Root: The Riverfolk. A fourth printing is due to arrive early 2020 at worldwide retail and distribution channels.
Please note that any copies of Root and Root: The Riverfolk expansion that are fulfilling from the Root: Underworld campaign will be of the fourth printing.
- US/Canada – We are currently awaiting our 4th printing which will first be fulfilling for our Root Underworld Kickstarter campaign. After we complete our Kickstarter fulfillment for our backers, we anticipate the retail release to be March 2020.
- Asia, Australia, EU, rest of world – The 4th printing is expected at retail March 2020 or so. Distributor and retail orders will fulfill as soon as we have completed a vast majority of our Root Underworld Kickstarter orders. We are also currently looking into fulfillment companies that can ship direct for us to these regions on a more permanent and reliable basis so that we can accept direct orders on our web store.
I own Root but now I hear about new balance changes/a second edition! What do I do!?
When we play tested in the office we got to witness hundreds of games. Now that we are witnessing thousands of games we noticed certain patterns emerging and made some balance fixes. The changes are very slight and can already be implemented in your current games. For details on Cole’s diary and the exact changes, it can be viewed at the BGG thread here. This is not a second edition of the game.
We recently ran a Kickstarter in March 2019 to fund a new Root expansion as well as a physical upgrade pack for early adopters of Root. The upgrade kit contains an updated rulebook as well as all new player boards printed on new material and contain the new balance changes. You can either purchase the upgrade pack through our late orders on Backerkit here. We’ll also have the upgrade pack available at regular retail and distribution channels once available.
You can also implement the balance changes now if you want! Print this pdf at home and affix the changes to your player boards.
My expansion does not include 6 card holders. What should I do?
The first printing Riverfolk expansion only comes with 5 card holders. The Riverfolk don’t need one as they play with their hand open.
Second printings and onward will only contain 1 card holder now as they were too expensive to make and ship.
Will there be translations?
We have signed deals for the following languages:
Root Second Expansion
What does the expansion consist of?
The Second Root expansion includes the following:
Two new factions:
The Crows – Espionage masters, they will have a smaller presence on the board. They score points by manipulating the other player’s hands.
The Moles – An ancient kingdom ascending to the surface. The Moles like the Cats, Birds, and Lizards will be about putting large amounts of Warriors on the map, while controlling clearings.
Two New Maps:
The Mountain Pass Map – Battle for control of a couple of mountain passes.
The Lakeside Map – Battle around a lake.
A new rulebook – We want to keep the rules current as each faction arrives so we will just reprint the whole rule book.
A learn to play – For the Moles and Crows.
Our Kickstarter campaign in March 2019 also included a “Kickstarter Edition” that came with the following inside of the box (please note that all of these items will also be available separately for purchase at retail):
- Vagabond Meeple Pack
- Resin Clearing Markers
- Exiles and Partisans Card Deck – an alternate card deck with updated art to include the representation of all factions
I want to test or at least review the materials before buying, where can I do that?
We will be releasing kits for each piece of the faction every few days of the campaign for discussion and testing.
I was working on them here but we are maintaining that less in the lead up to the campaign.
When will the Underworld expansion be released? (Last Updated: Dec 2019)
We are close to fulfilling the game for our Kickstarter orders and fulfillment will be ongoing from January 2020 until February 2020.
The retail release is currently slated for March 2020.
Is there a retail and Kickstarter edition difference?
Copies of Root: The Underworld expansion purchased directly from our Kickstarter campaign came with $40usd worth of items for free: A Vagabond meeple pack, resin clearing markers, and the Exiles & Partisan alternate card deck. The retail edition does not come with any of these items included but can be purchased separately at retail once released.
Is Cole involved in this?
Patrick had the idea for the expansion factions and worked on those while Cole and Nick were wrapping up Vast: TMM. Cole has been involved in the testing and the planning for the expansion and we are moving forward with his complete support. Cole works in the same room as Patrick and they discuss it frequently. Nick will be taking over development as we move forward and will be working with Cole.
Will there be a bigger box?
We are going to make a bigger box when we are done with the game. We are aware that other companies have done it and we are flattered to be compared to these companies. We just don’t have the sales volume that these companies do. We have to be able to produce enough that we can get them for a low price and I just don’t see the demand for a bigger box being that high. Also shipping on a bigger box is pure volume which is expensive.
Vast: The Mysterious Manor
I missed the Kickstarter. How can I get the game?
We are currently accepting orders here to ship Mysterious Manor to the US and Canada. Shipping to other regions will be available shortly after we have completed our worldwide Kickstarter fulfillment. The retail release was in November 2019.
Vast: The Crystal Caverns
How can I get the game? Miniatures? Addons? (Last Updated: Dec 2019)
The core game of Vast: The Crystal Caverns, The Miniatures, and the Bonus Cards are all currently in print and available through regular board game distribution channels. Please contact your favourite local game store for stock. We are also accepting orders shipping to the US and Canada through our webstore.
We currently do not have plans to reprint the Fearsome Foes expansion.
What is the difference between the first printing? What’s the second printing like?
We only printed one version of the game. Subsequent printings have some rule clarifications and the first printing had a cool black sleeve for Kickstarter backers. Some of the rules were also simplified and more examples were put into the rules. The content is the same otherwise. We are not currently shipping first editions. First printings of the game only went to backers and were sold directly at Gen Con.
You can tell whether you have a newer printing if there are reviewer endorsements on the back or if your treasure meeples are not yellow.